Web App Maintenance and support services

Redefine and enhance your business productivity with Nextwebi's scalable, flexible and agile maintenance and support services to help you enhance your ROI and save time. We constantly focus on ensuring that your websites and applications are constantly updated and available to meet the evolving business needs.

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Trusted By 600+ Happy Clients Including Fortune Companies

Maintenance and Support Service @ Nextwebi

At Nextwebi we offer end-to-end maintenance and support services to our existing and new clients. Our maintenance and support services include bug tracking and fixing, tech updates, feature enhancement, and reinventing tech landscapes to help meet the business needs. We take care of software maintenance proactively to make sure that it is bug-free when it is deployed. To make your software resilient and secure, we adhere to the latest application software maintenance methods.

Nextwebi provides customized corporate software maintenance services so you may focus on your key business operations. Our team of highly skilled software professionals has more than eight years of expertise and strives to provide you with the best and hassle-free maintenance services. For all of your software needs, we offer efficient long-term ongoing maintenance and real-time support services to save on your time and costs.

Crossing Oceans, Creating Innovations.

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Maintenance and support service solutions

Explore the range of web app maintenance and support services Nextwebi has to offer:

Adaptive maintenance

We help you keep your application versatile to change in the operating environment by fine-tuning and helping the application perform optimally. With adaptive maintenance, we help the application continue performing in a stable manner even under altered conditions before the application becomes outdated.

Perfective maintenance

Enhance your enterprise application to enhance functionality, performance, and usability while extending its useful life by updating and deleting existing features and adding new features if required. Utilize transformational features for industry-leading usability while eradicating failures to assure effectiveness.

Corrective maintenance

Perform corrective repairs finding and eliminating bugs and malfunctions to get rid of situations that degrade the quality of your application. Enhance your ROI by enhancing your user experience by fixing defects and getting bugs fixed.

Preventive maintenance

Future proof your application and enhance overall stability by detecting and rectifying latent faults before it becomes operational faults. Effectively improve current operational features while adding pertinent features and capabilities and removing unnecessary components.

Third-party maintenance

Develop new features with our third-party maintenance services by ensuring stability in daily operations while simultaneously fixing bugs. We analyze applications' current infrastructure and development scope before implementing the third-party maintenance services.

Server migration

Overcome the server migration challenges that come with unforeseen operational demands, increased operational costs, and inefficient processes. Get data storage assistance and ensure your team gets access to application-related data irrespective of their geographic location.

Transforming Challenges into Triumphs: Our IT Success Stories

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Project & Quote Management Solution for a Global BPO

Our client, a certified minority-owned BPO and a global leader in digital customer experience, faced significant challenges in managing their sprawling operations. With a worldwide presence and a portfolio of top-tier clients, they needed a robust system to overcome inefficiencies in task management, workflow execution, and quote accuracy.

Case Study

Streamlining Order Management for a Construction Materials Supplier

Construction projects rely heavily on the timely delivery of high-quality materials. Our client, a leading supplier of construction essentials like cement, sand, and aggregates, faced persistent challenges with their manual order management process. These inefficiencies led to delays, errors, and increased operational costs, creating bottlenecks for their business.

Case Study

Transforming Apartment Rentals with Nextwebi’s Advanced Web Solution

Managing apartment rentals busienss, or real estate space management comes with its own set of challenges. Nextwebi team came up with a solution that addressed their needs and brought clarity and efficiency to their business operations and day to day task.

Case Study

Why choose Nextwebi for web app maintenance and support services

We constantly strive to provide you with the best support and maintenance services by helping your application function smoothly and in optimal conditions. Scale and secure your applications to drive higher ROI with our reliable support and maintenance services.

Secure and stable

Get end-to-end secure maintenance and support services from our diverse range of custom maintenance solutions designed for your business needs.

High performance

Get a thorough examination of your software's performance along with customized application tweaking to fit in with your business.

Minimal downtime

Get tested business ideas for maintaining apps in an adaptive, corrective, preventive, and perfective manner. Ensure that your applications are efficiently running and that there is little downtime.

SLA Driven support

Address your service requests in a timely and prompt way with our SLA-driven support managing your business requirements like customer service availability, network uptime, etc.

Backups and recovery

Your confidential business data will be kept safe with our dynamic servers, which will securely store it and provide you with easy access to it through reliable authentication.

Quality driven and transparent

Our qualified team ensures quality in the support and maintenance services provided to you while maintaining complete transparency to help you monitor your project flow.

Our Tech Stack

Here is the tech stack used by our team while offering IT development services:

HTML5
HTML5
CSS3
CSS3
JavaScript
JavaScript
React
React
Vue
Vue
Ember
Ember
Next.js
Next.js
Angular
Angular
Metor
Metor
Python
Python
.Net
.Net
JAVA
JAVA
Node
Node
php
php
Go
Go
SharePoint
SharePoint
Salesforce
Salesforce
Dynamics 365
Dynamics 365
Oracle
AWS
PostgreSQL
Azure
MySQL
Google
Oracle
Oracle
PostgreSQL
PostgreSQL
MySQL
MySQL
MS SQL
MS SQL
MongoDB
MongoDB

Robust support and maintenance services for your business.

Leverage Nextwebi's support and maintenance services to keep your applications updated and bug free to drive higher business conversions. Get consistent, reliable, secure, and updated services to protect applications from errors.

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The Process we follow for Web App Maintenance and Support Services

Here is the tech stack used by our team while offering IT development services:

How We Work

Nextwebi your technology partner

Nextwebi has a team of expert designers and developers to ensure that all your requirements are understood and smoothly executed without any delays.

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01

Requirement collection

Our team will get in touch with you to collect and understand your documents and processes to establish clear and detailed maintenance objectives.

02

Maintenance proposal

We formulate your requirements in a detailed manner and present you with a proposal outlining the workflow and costing details. Post approval we will initiate the support and maintenance services.

03

Evaluation and testing

We analyze your current IT infrastructure to analyze the scope of implementing maintenance services. Post implementation of maintenance protocol, a thorough test will be conducted to evaluate the scalability and reliability.

04

Launch and reporting

Utilize teams with specialized knowledge for organizing answers and actions into comprehensible reports for record-keeping and as a guide for future maintenance.

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Scope of Maintenance and support services

Website updates and support

We ensure that the operation of your websites or applications functions smoothly at all times, we offer experienced website support services for your periodic recurring requirements such as continuous updates, enhancements, re-design, and re-development, site speed optimization, etc.

  • Content and image updates
  • Website quality and traffic analysis
  • Web pages upgrades and optimization
  • Forms checking ad button functionality

Bugs tracking and fixing

The application may be having bugs and issues, and you wish to upgrade it for a flawless experience. Any such problems with the application can be located and resolved in the best manner possible. For the best application improvement, our strategy involves running development and testing concurrently.

  • Industry-specific
  • Security and vulnerability checkups
  • Seamless solutions for resolving issues
  • Comprehensive solutions to fixing defects

Continuous monitoring

Our dedication to providing high-quality solutions constantly motivates us to produce the trustworthy items you anticipated and planned when evaluating.

  • Regular backups and updates
  • Constant testing
  • Security check analysis
  • Optimization and use analysis

Development support

With our outsourcing service provides qualified and experienced IT personnel for software development and team augmentation to help you develop and optimize your websites or applications

  • Hassle-free team augmentation
  • Dedicated expert team deployed for you
  • On-demand and on-time support

Performance monitoring

We work towards ensuring your application always operates at peak efficiency. Any bottlenecks that can hinder its operation or effectiveness can be addressed by our performance monitoring services. To counter new risks, we also aim to release frequent updates for your application.

  • User experience testing
  • Application performance analysis
  • User-friendly optimization
  • End-to-end application monitoring

Management of your Digital Services and IT Infrastructure

  • Domain Name - If you don't have a domain name booked already, we help you register your unique domain name which serves as a digital identity of your business.

  • Privacy Protection for domain - We keep your data protected and prevent it from exposure on the WHOIS directory. Avoiding privacy protection for your domain name publicly exposes your domain's information which includes the registrar’s personal and sensitive details.

  • SSL Security - SSL certificates are provided for your website to prevent unauthorized users from accessing, reading, or altering any personal information, it protects sensitive data, such as credit card numbers and financial information, from capture or change as it is sent and received between two systems.

  • Hosting - Make your website accessible on the web with a hosting service that makes your website go live providing easy accessibility for your audience.

  • Business Email - We provide business emails customized according to your domain name which is based on your project details.

  • Logins - All vital login details of your website-related platforms, and protected and kept secure with our data protection service.

  • Backups - regular backups are taken for the website based on the updates done.

  • Technology Upgrade - Based on the latest market trends and technologies we ensure that your website and applications are up to date to provide you with a competitive edge.

Maintenance and support features

Nextwebi provides comprehensive maintenance and support services to create agile solutions that provide ongoing, adaptable support for bridging the gap between software development and business operations. Whether your needs are for ongoing administrative management, hosting and server configuration, technical advising, third-party integration, or enhancement of your website or web-based application, our support and maintenance experts have got you covered.

“ Team Nextwebi assures you to provide you with the best experience for custom web application development experience to enhance your visitor conversion rates and user experience.”
  • check Cost-effective and robust solutions
  • check Complete testing support with technological upgrades
  • check Better ROI adaptation to business process
  • check Streamlined methodologies with regular checks
  • check Scheduled backups and version upgrades
  • check Well-aligned agile process
  • check Regular analysis of IT infrastructure
  • check Updated according to recent tech advancements and upgrades
  • check On-demand server migration
  • check Reliable maintenance services with an agile strategy

Frequently Asked Questions

Here are a few frequently asked questions, if you have anything in mind feel free to reach out to our team, we are available just a call, email & WhatsApp.

Maintenance refers to the constant development of the application, support typically refers to finding and repairing the application's problems. As part of our all-inclusive application support and maintenance services, we provide both services to help your business grow.
Yes the contract is available for renewal
We have 6 months and annual maintenance support available.
Yes we have an Annual Maintenance Contract for the year-round support. Contact for more details.
The price of application support will vary depending on the number of factors that need to be worked upon. We will first analyze your project and requirements based on which maintenance proposal will be shared. To discuss this in detail, contact us today as discussions are free:)

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What Drive Us ?

Creativity is our heartbeat. We constantly challange ourselves to further our technical prowess and help our customers to deliver execeptional customer experience.

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