9+
Years in Business
Our client is a globally recognized aviation product manufacturer that delivers advanced aerospace components and systems to both commercial and defense sectors. With a workforce spread across multiple departments and geographies, the company required a unified intranet platform to improve collaboration, streamline service requests, and provide employees with structured access to information, resources, and organizational data.
Nextwebi partnered with the client to design and develop a customized SharePoint intranet application that addressed their operational challenges and strengthened internal workflows. The solution was designed to centralize employee services while ensuring secure, scalable, and role-based access across the organization.
Key modules included:
Team Site for project collaboration and document sharing.
IT Support System for tracking and resolving technical issues.
HRMS Portal to manage attendance, leave, and performance.
Helpdesk System for service and facility requests.
News & Updates Section to streamline company-wide communication.
Organizational Structure to provide visibility into reporting lines.
Process Dashboard for KPIs, project tracking, and operational insights.
Holiday Calendar to keep employees informed about key dates.
By integrating these features into a single solution, we created a cohesive intranet platform that enables employees to work more efficiently and management to make data-driven decisions.
1. Fragmented communication channels - Internal communication was scattered across departments, creating silos and reducing collaboration efficiency.
2. Inefficient IT support - Without a centralized ticketing system, IT issues were poorly tracked and often delayed, affecting productivity.
3. Manual HR processes - Attendance, leave, and performance management lacked automation, leading to administrative overhead and limited visibility.
4. Service management challenges- Requests for maintenance, facilities, and administrative support were handled manually, slowing response times.
5. Lack of organizational visibility - Employees had limited access to real-time KPIs, project status, and reporting structures, which hindered accountability.
Intranet Design & Development: Built a SharePoint intranet application with Microsoft .NET integration.
Collaboration Hub: Developed a Team Site for knowledge sharing, resources, and project collaboration.
IT Support Ticketing: Automated logging and tracking of IT-related issues.
HRMS Integration: Added modules for attendance, leave, and employee performance.
Helpdesk Automation: Streamlined workflows for facility and admin support requests.
Organizational Clarity: Built modules for structure visualization and reporting.
Communication Features: Integrated news, updates, and holiday calendars.
Dashboards & Reporting: Designed real-time dashboards for KPIs and project tracking.
The SharePoint intranet solution transformed the client’s internal operations, creating a unified, transparent, and efficient workplace system. Employees now collaborate seamlessly through a central hub, while IT support and HR processes are automated for faster turnaround.
The helpdesk system ensures timely resolution of service requests, and dashboards provide management with accurate, real-time insights into KPIs and project progress. Centralized news and holiday calendars have improved transparency and employee engagement.
With this solution, the aviation manufacturer has strengthened collaboration, reduced operational friction, and established a scalable intranet platform that supports both day-to-day tasks and long-term organizational growth.
