Brand: Ncart
Location: Bangalore / Work From Office
Experience: 1–4 Years
Employment Type: Full-Time
About the Role
We are looking for a smart, proactive, and highly organized E-commerce Marketplace & Digital Operations Executive to manage our online sales channels and digital operations for our cosmetic and beauty brand.
The candidate will be responsible for handling marketplace accounts like Amazon, Myntra, Flipkart, Nykaa, and other e-commerce platforms, along with website order management, customer communication, WhatsApp/email marketing, product uploads, inventory coordination, and overall marketplace growth activities.
This role is ideal for someone who understands how modern e-commerce brands operate and can take ownership of daily online business operations.
Key Responsibilities
E-commerce Marketplace Management
- Manage seller accounts on Amazon, Myntra, Flipkart, Nykaa, Ajio, etc.
- Create and optimize product listings
- Update pricing, stock, offers, banners, and product descriptions
- Handle order processing, returns, cancellations, and customer queries
- Monitor account health, policy violations, and marketplace performance
- Coordinate with logistics and warehouse teams for smooth dispatch
- Improve product visibility and sales performance on marketplaces
Website & Admin Management
- Manage website backend/admin panel
- Update products, inventory, offers, banners, and landing pages
- Track orders, payments, and customer activity
- Coordinate with developers/designers for website updates if required
- Maintain product catalog and ensure accurate data
Digital Marketing & Customer Engagement
- Execute WhatsApp marketing campaigns
- Run email marketing campaigns and customer communication
- Coordinate promotional campaigns, festive offers, and product launches
- Help improve repeat customer engagement
- Assist in social media coordination and content posting
Sales & Reporting
- Generate marketplace sales reports
- Analyze best-selling products and campaign performance
- Track daily sales, returns, ad spend, and inventory movement
- Identify opportunities to improve online sales
Required Skills
- Experience handling Amazon Seller Central and other marketplaces
- Knowledge of e-commerce operations and online order workflows
- Basic understanding of digital marketing
- Familiarity with WhatsApp marketing and email marketing tools
- Good Excel and reporting skills
- Ability to coordinate across multiple tasks and platforms
- Smart communication and problem-solving ability
- Understanding of cosmetics/beauty product industry is an advantage
Preferred Knowledge
- Amazon Ads / Marketplace Ads
- Canva or basic design tools
- Shopify / WooCommerce / Custom Admin Panels
- SEO basics for product listings
- Inventory management systems
- Customer handling and online reputation management
What We Are Looking For
- Someone who takes ownership instead of waiting for instructions
- Highly organized and detail-oriented person
- Fast learner with strong execution mindset
- Passion for e-commerce, branding, and online business growth
- Ability to manage multiple marketplaces and tasks simultaneously
Why Join Us?
- Opportunity to work closely with a growing beauty & cosmetic brand
- Exposure to complete e-commerce business operations
- Learn marketplace growth, branding, digital marketing, and online sales
- Growth-oriented environment with long-term opportunities
