Company: Nextwebi IT Solutions Private Limited
Client: One of India’s Largest FoodTech Product Companies
Job Location: Bangalore (Work From Office)
Employment Type: Full-Time
Experience: 1 to 4 Years
Notice Period: Immediate to 15 Days Preferred
About the Role
We are hiring an AWS Cloud & RDS MySQL Support Engineer to support and manage enterprise-scale production environments hosted on AWS cloud infrastructure.
This role is ideal for candidates who have hands-on experience working on live production systems, Amazon RDS MySQL databases, AWS Console operations, monitoring tools, and cloud infrastructure troubleshooting.
The selected candidate will work closely with development, DevOps, and infrastructure teams to monitor, troubleshoot, optimize, and maintain mission-critical production applications and databases used by millions of users.
We are specifically looking for candidates with strong production support, AWS operations, database administration, monitoring, and troubleshooting experience.
Key Responsibilities
-
Monitor and manage Amazon RDS MySQL databases in production and staging environments
-
Work on AWS Console for cloud infrastructure monitoring and support activities
-
Troubleshoot database performance issues, slow queries, deadlocks, and connectivity failures
-
Analyze and optimize SQL queries, indexes, and execution plans
-
Monitor CPU, memory, storage, IOPS, replication lag, and database health
-
Handle database backup, restore, snapshots, failover, and recovery operations
-
Monitor applications and infrastructure using CloudWatch and other monitoring tools
-
Support production deployments, maintenance, and release activities
-
Manage database users, permissions, access controls, and security configurations
-
Work with Linux servers for basic troubleshooting and log analysis
-
Assist development teams with database and application-related troubleshooting
-
Support AWS infrastructure components including EC2, IAM, VPC, S3, and Lambda
-
Monitor production alerts, incidents, and perform root cause analysis (RCA)
-
Coordinate with DevOps, infrastructure, and engineering teams during critical production incidents
-
Maintain proper operational documentation and incident reports
-
Participate in shift-based or weekend support activities when required
Required Skills
Database Skills
-
Strong understanding of MySQL Database Administration
-
Hands-on experience with Amazon RDS MySQL
-
Good understanding of SQL queries, joins, indexing, normalization, and query optimization
-
Experience monitoring slow queries and tuning database performance
-
Understanding of replication, read replicas, backups, snapshots, and restore operations
-
Knowledge of database locking, deadlocks, and performance troubleshooting
AWS Cloud Skills
-
Good hands-on experience with AWS Console
-
Understanding of Amazon RDS, EC2, IAM, VPC, CloudWatch, S3, and Lambda
-
Familiarity with serverless architecture and AWS Lambda workflows
-
Ability to analyze logs, alerts, and production incidents
-
Exposure to monitoring and alerting systems
-
Understanding of cloud infrastructure and application hosting concepts
Cost Optimization & Infrastructure Awareness
-
Understanding of AWS cost optimization best practices
-
Ability to identify unnecessary cloud resource usage and optimization opportunities
-
Knowledge of:
-
RDS sizing optimization
-
Reserved Instances
-
Snapshot lifecycle management
-
Storage optimization
-
CloudWatch monitoring optimization
-
Idle resource identification
-
Understanding of balancing infrastructure performance with operational cost efficiency
Production Support & System Skills
-
Experience working in live production support environments
-
Basic Linux command-line and troubleshooting knowledge
-
Strong analytical and problem-solving skills
-
Ability to troubleshoot production issues logically under pressure
-
Good communication and coordination skills
-
Willingness to learn and work on enterprise-scale cloud systems
Good to Have
-
Exposure to DynamoDB
-
Knowledge of Aurora MySQL
-
Experience with AWS Lambda functions and serverless workflows
-
Exposure to AWS CloudFormation or Terraform
-
Basic scripting knowledge (Shell/Python/Bash)
-
Familiarity with CI/CD pipelines and deployment processes
-
Knowledge of monitoring tools like Grafana, Datadog, Prometheus, or New Relic
-
Understanding of caching systems like Redis or ElastiCache
-
Exposure to Docker, ECS, or Kubernetes is an added advantage
What We Are Looking For
-
Candidates who have worked on live production applications and databases
-
Engineers comfortable working daily on AWS Console and cloud operations
-
Strong troubleshooting mindset rather than only theoretical knowledge
-
Candidates who understand both database performance and cloud infrastructure impact
-
Someone who can identify issues quickly during production outages
-
Engineers aware of AWS resource optimization and cost-saving approaches
-
Quick learners with ownership mindset and willingness to grow in Cloud, AWS, Database, and DevOps technologies
-
Candidates from product companies, SaaS platforms, cloud support, production support, or high-traffic environments are highly preferred
Why Join Us?
-
Opportunity to work with one of India’s leading FoodTech technology platforms
-
Exposure to enterprise-scale cloud infrastructure and high-traffic production systems
-
Work on real-time AWS cloud and database environments
-
Learning opportunities in AWS, Cloud Infrastructure, DevOps, and Database Administration
-
Collaborative and growth-focused technical environment
-
Strong career growth opportunities in cloud and production engineering
Preferred Knowledge on
AWS RDS, Amazon RDS MySQL, AWS Support Engineer, Cloud Support Engineer, AWS Operations, Production Support Engineer, MySQL DBA, AWS Lambda, CloudWatch, DynamoDB, Linux Support, AWS Monitoring, DevOps Support, Aurora MySQL, Serverless, Infrastructure Support, Database Support Engineer, Site Reliability Engineer, Database Reliability Engineer
Job Type
Full-time
Work Location
Bangalore – Work From Office
