Order management system ERP for construction material company

Client Overview

Nextwebi developed a custom B2B order-management system with ERP capabilities for Alpha Sand, a leading construction-material supplier based in Bangalore. The company specializes in supplying high-quality products such as cement, sand, aggregates, and other building materials for residential, commercial, and infrastructure projects.

The Challenge

The client was managing orders through manual processes, spreadsheets, emails, and phone calls. This led to:

Delays in order processing and delivery coordination.

Errors in inventory, payments, and logistics tracking.

Lack of real-time visibility across sales, accounts, source teams, and drivers.

Difficulty in sending timely notifications and payment reminders.

Limited reporting capabilities and poor coordination between teams.

Our Solution

Nextwebi used scalable web-application development to create a cloud-based platform with role-specific access for different teams. The system streamlines the entire order lifecycle from order creation to delivery with real-time updates, automated notifications (Email & WhatsApp), and comprehensive tracking.

Key Features

For Admin

Full system control with role and permission management.
Dashboard to monitor all orders, teams, and business performance.
Create and manage users, incentives, and application settings.
Custom reports and analytics.

For Sales Team

Quick order creation with customer details, material quantity, source, pricing, and delivery schedules.
Sales dashboard to track orders and incentives earned.
Automated notifications to customers and internal teams.

For Account Team

View pending and scheduled payments.
Update payment details with proof.
Send automated payment reminders to customers.
Generate payment and customer-wise reports.

For Source Team (Stockyard / Crusher / Plant)

View confirmed orders assigned by sales team.
Update order status and allocate resources.
Real-time coordination with drivers and sales team.

For Drivers

View assigned orders with customer location and driving directions.
Upload delivery photos and mark delivery as completed.
Send real-time updates to customers and sales/account teams.

For Customers

No login required a unique secure link for each order.
View complete order timeline with all status updates, payments, and delivery photos.
Option to provide feedback after delivery.

Additional Powerful Features

WhatsApp and Email notifications on every order status change.

Real-time inventory and order tracking.

Payment tracking with balance reminders.

Comprehensive reports (Order, Payment, Customer) with date range and search filters.

Incentive structure management for the sales team.

Secure role-based access with audit trails.

Scope of Work

Detailed analysis of material supply workflows and multi-team requirements.

Intuitive UI/UX design tailored for field and office users.

Full development of the web application with WhatsApp/Email integration.

Implementation of role-based access, notifications, and reporting modules.

Rigorous testing, user training, and deployment.

Ongoing maintenance and support.

Results & Impact

65%

Order processing time reduced.

90%

Manual errors decreased.

70%

Payment collection efficiency improved with automated reminders.

80%

Operational coordination across teams improved.

Customer satisfaction score increased significantly due to transparent real-time tracking.

Sales team productivity rose with better visibility and incentive tracking.

Overall business efficiency enhanced, supporting faster order fulfillment and scalable growth.

The OMS has transformed Alpha Sand's order management process, enabling smoother operations and stronger performance in the competitive construction materials sector.

Outcome

This industry-specific platform demonstrates our custom ERP development capabilities across multi-role workflows, order processing, inventory, payments, logistics, and reporting. The platform has helped Alpha Sand streamline processes, reduce inefficiencies, and deliver better service to their construction industry customers. For another operations-focused implementation, review our cloud-based ERP development work for a logistics company.

Alpha Sand: Order Management System ERP for Construction Material Company – Case Study

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