About the Role
We are looking for an Admin & Operations Executive who can handle day-to-day administrative and operational activities and ensure that tasks are completed smoothly and on time.
The ideal candidate should be organized, responsible, good at follow-ups, comfortable coordinating with different people, and capable of managing multiple tasks simultaneously. Experience in travel, transportation, or service-based operations will be an added advantage, but candidates with strong administrative and coordination experience can also apply.
Key Responsibilities
Operations & Coordination
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Monitor and coordinate day-to-day operational activities.
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Follow up with clients, vendors, drivers, and internal teams to ensure tasks are completed on time.
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Coordinate schedules, assignments, and operational requirements.
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Maintain proper records of ongoing, completed, and upcoming activities.
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Identify delays or operational issues and escalate them to the concerned person.
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Ensure smooth communication between the company, customers, drivers, and vendors.
Travel & Booking Support
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Monitor and follow up on current and upcoming bookings.
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Coordinate with drivers regarding trip schedules, pickup/drop locations, reporting times, and duty details.
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Maintain regular communication with drivers and ensure they are updated about assignments.
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Collect and maintain duty slips and other trip-related documents.
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Follow up for pending booking confirmations, payments, documents, and other operational requirements.
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Coordinate with corporate clients and ensure their requirements are handled on time.
Billing & Payment Follow-up
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Maintain records of invoices, bills, payments, and pending amounts.
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Coordinate with the accounts team regarding billing requirements.
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Follow up with customers and corporate clients for pending payments.
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Verify operational details before submitting billing information.
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Maintain proper documentation for completed bookings and services.
Administrative Responsibilities
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Maintain daily operational reports and records.
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Handle emails, calls, WhatsApp communication, and routine office coordination.
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Maintain databases, spreadsheets, documents, and operational trackers.
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Assist management with regular reports and follow-ups.
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Coordinate with different departments whenever required.
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Ensure important documents and records are properly organized and updated.
Requirements
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1–3 years of experience in administration, operations, coordination, customer service, or a similar role.
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Good communication and interpersonal skills.
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Strong follow-up and coordination abilities.
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Good knowledge of MS Excel/Google Sheets and basic office tools.
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Ability to manage multiple tasks and priorities.
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Should be responsible, organized, and detail-oriented.
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Ability to communicate professionally with customers, drivers, vendors, and corporate clients.
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Should be comfortable handling calls and WhatsApp communication.
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Travel or transportation operations experience will be an added advantage.
Preferred Skills
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Operations coordination
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Administrative management
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Customer communication
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Vendor/driver coordination
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Billing follow-up
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Payment follow-up
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Documentation
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MS Excel / Google Sheets
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Reporting and record management
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Problem-solving and multitasking
Who Can Apply?
Candidates from administration, operations, customer support, coordination, travel, transportation, logistics, or service-based companies can apply.
We are also open to candidates who have strong administrative and coordination skills and are willing to learn travel operations.
What We Are Looking For
We need someone who takes ownership of tasks, follows up without constant supervision, keeps records properly, communicates clearly, and makes sure things actually get completed on time.
Interested candidates can apply through the application form provided below or send their resume to HR@NEXTWEBI.COM.
